Poor Customer Service Can Cost You....Well, Another Customer.
Have you ever gone into a store and purchased an item that is on sale, then later that day (In my case, 30 minutes later to be precise) gone back to purchase another one, because you couldn't pass up on such a great deal? Well, let me tell you a little story...... 35 year shingles purchased for $17/bundle Yesterday, we were involved in a roofing project in the Blacksville section of McDonough. We had another project going on at the same time in Stockbridge and it takes about 20 minutes to get from one project to the other. So, needless to say time was of the essence, and getting materials and tools to each team was a crucial part of the day's events. Yes, we should have had all the materials and tools delivered at the site a day ahead, but that's another story I choose to not share at this time..... Let me cut to the chase ! We needed 4 roofing nail guns at the King Boulevard location - One was loaned to us; we purchased the 2nd at Lowe's on sale for $199; and w...